Shipping and Delivery

Your orders are mainly shipped with our logistic partner EasyParcel - Pigeon and POS Malaysia. You are able to track the status of delivery online with the tracking number we provided after your order has been shipped by us.

EasyParcel - https://easyparcel.com/my/en/tools/easytrack/

  • How much does it cost for shipping fee?

    For the benefit of our customer by keeping the shipping fee as low as possible, we compare and negotiate for the most competitive shipping company with good service from time to time (below rates are updated on 26 March 2021). Table below is our shipping fees (in MYR) according to total weight of the shipment:

    Zone

    < 1kg

    1 to 2 kg

    2 to 3 kg

    3 to 4kg

    4 to 5kg

    5 to 6kg

    6 to 7kg

    7 to 8kg

    8 to 9kg

    9 to 10kg

    > 10kg

    Peninsular Malaysia

    5.00

    5.00

    5.00

    5.00

    5.00

    10.00

    11.00

    13.00

    14.00

    16.00

    ask

    Sabah

    18.00

    18.00

    18.00

    25.00

    32.00

    39.00

    46.00

    50.00

    55.00

    65.00

    ask

    Sarawak

    18.00

    18.00

    18.00

    25.00

    32.00

    39.00

    46.00

    50.00

    55.00

    65.00

    ask



  • When will I receive my order?

    Your order, after successfully placed on our website, will need to go through verification process to make sure payment/contact/delivery info provided is correct. Your order are generally dispatched within 2 days and are shipped with our delivery partner.

    We will provide you with the courier company and tracking number once your item is shipped out.

    Zone

    Dispatch Timeframe

    Shipping Method

    Expected Time Arrival (ETA)

    Peninsular Malaysia

    1 to 2 business days

    Courier

    2 to 3 business days

    Sabah*

    1 to 2 business days

    POS Malaysia Air Parcel

    1 to 2 weeks

    Sarawak*

    1 to 2 business days

    POS Malaysia Air Parcel

    1 to 2 weeks

    * For faster delivery using courier service to Sabah and Sarawak, please do contact us via WhatsApp/WeChat/Call/Email.