Your orders are mainly shipped with our logistic partners - Airpak, Skynet and POS Malaysia. You are able to track the status of delivery online with the tracking number we provided after your order has been shipped by us.

Airpak -  http://www.airpak-express.com

Skynet -  http://www.skynet.com.my/index.htm

POS Malaysia - http://www.poslaju.com.my/track-trace/

• How much does it cost for shipping fee?
  
  For the benefit of our customer by keeping the shipping fee as low as possible, we research and negotiate for the most competitive shipping company with good service from time to time. Table below is our shipping fees (in MYR) according to total weight of the shipment:
  
  

  Zone	< 1kg	1 to 2 kg	2 to 3 kg	3 to 4kg	4 to 5kg	5 to 6kg	6 to 7kg	7 to 8kg	8 to 9kg	9 to 10kg	> 10kg
  Peninsular Malaysia	6.40	8.00	9.00	11.00	13.00	16.00	18.00	20.00	22.00	24.00	ask
  Sabah*	18.00	18.00	18.00	25.00	32.00	39.00	46.00	50.00	55.00	65.00	ask
  Sarawak*	18.00	18.00	18.00	25.00	32.00	39.00	46.00	50.00	55.00	65.00	ask

  * via POS Malaysia registered mail

• When will I receive my order?
  
  Your order, after successfully placed on our website, will need to go through verification process to make sure payment/contact/delivery info provided is correct. Your order are generally dispatched within 2 days and are shipped with our delivery partner.
  
  We will provide you with the courier company and tracking number once your item is shipped out.
  

  Zone	Dispatch Timeframe	Shipping Method	Expected Time Arrival (ETA)
  Peninsular Malaysia	1 to 2 business days	Courier	2 to 3 business days
  Sabah^	1 to 2 business days	POS Malaysia Registered Mail	1 to 2 weeks
  Sarawak^	1 to 2 business days	POS Malaysia Registered Mail	1 to 2 weeks

  ^ For faster delivery using courier service to Sabah and Sarawak, please do contact us via WhatsApp/WeChat/Call/Email.

• Does KidPictureBooks offer international shipments?
  
  We ship to Singapore, Vietnam and Philippines currently with the following rates in Malaysian Ringgit (MYR).
  
  

  Country	< 0.5kg	0.5 to 1kg	1 to 2 kg	2 to 3 kg	3 to 4kg	4 to 5kg
  Singapore	20.66	21.96	24.54	54.34	60.52	66.69
  Vietnam	27.65	30.81	44.35	119.99	142.03	165.55
  Phillippines	28.09	32.34	49.75	105.32	120.56	139.70
  Indonesia	25.04	26.79	39.19	102.20	118.62	134.17
  Thailand	27.01	30.59	45.58	107.42	122.86	143.43

• How much does it cost for handling fee?
  
  We impose NO handling fee for shipping within peninsular Malaysia. However, there will be small handling fee for shipping to east Malaysia.
  
  We will make sure that your items delivered to you in good condition. However, if you need special handling of your items, please do contact us.