Shipping and Delivery

Your orders are mainly shipped with our logistic partner EasyParcel - Pigeon and POS Malaysia. You are able to track the status of delivery online with the tracking number we provided after your order has been shipped by us.

EasyParcel - https://easyparcel.com/my/en/tools/easytrack/

  • How much does it cost for the shipping fee?

    For the benefit of our customers by keeping the shipping fee as low as possible, we compare and negotiate with the most competitive shipping company with good service from time to time (the below rates are updated on 19 June 2022). The table below is our shipping fees (in MYR) according to the total weight of the shipment:

    Zone

    < 1kg

    1 to 2 kg

    2 to 3 kg

    3 to 4kg

    4 to 5kg

    5 to 6kg

    6 to 7kg

    7 to 8kg

    8 to 9kg

    9 to 10kg

    > 10kg

    Peninsular Malaysia

    5.00

    5.00

    5.00

    6.00

    7.00

    9.50

    10.50

    11.50

    12.50

    13.50

    ask

    Sabah

    19.00

    29.00

    44.00

    59.00

    74.50

    89.50

    104.50

    120.00

    135.00

    150.00

    ask

    Sarawak

    19.00

    29.00

    44.00

    59.00

    74.50

    89.50

    104.50

    120.00

    135.00

    150.00

    ask



  • When will I receive my order?

    Your order, after being successfully placed on our website, will need to go through the verification process to make sure the payment/contact/delivery info provided is correct. Your order is generally dispatched within 2 days and is shipped with our delivery partner.

    We will provide you with the courier company and tracking number once your item is shipped out.

    Zone

    Dispatch Timeframe

    Shipping Method

    Expected Time Arrival (ETA)

    Peninsular Malaysia

    1 to 2 business days

    Courier

    2 to 3 business days

    Sabah*

    1 to 2 business days

    POS Malaysia 

    Bungkusan

    7 to 10 business days

    Sarawak*

    1 to 2 business days

    POS Malaysia 

    Bungkusan

    7 to 10 business days

    * For faster delivery using courier service to Sabah and Sarawak, please do contact us via WhatsApp/Call/Email.