Shipping and Delivery

Your orders are mainly shipped with our logistic partners - Airpak, Skynet and POS Malaysia. You are able to track the status of delivery online with the tracking number we provided after your order has been shipped by us.

Airpak -  http://www.airpak-express.com

Skynet -  http://www.skynet.com.my/index.htm

POS Malaysia - http://www.poslaju.com.my/track-trace/

 

  • How much does it cost for shipping fee?

    For the benefit of our customer by keeping the shipping fee as low as possible, we research and negotiate for the most competitive shipping company with good service from time to time. Table below is our shipping fees (in MYR) according to total weight of the shipment:

    Zone< 1kg1 to 2 kg2 to 3 kg3 to 4kg4 to 5kg5 to 6kg6 to 7kg7 to 8kg8 to 9kg9 to 10kg> 10kg
    Peninsular Malaysia 6.40 10.00 10.00 12.00 13.90 15.80 17.80 19.80 21.70 23.70 ask
    Sabah* 6.40 10.00 15.00 22.50 30.00 ask ask ask ask ask ask
    Sarawak* 6.40 10.00 15.00 22.50 30.00 ask ask ask ask ask ask
    * via POS Malaysia registered mail
  • When will I receive my order?

    Your order, after successfully placed on our website, will need to go through verification process to make sure payment/contact/delivery info provided is correct. Your order are generally dispatched within 2 days and are shipped with our delivery partner.

    We will provide you with the courier company and tracking number once your item is shipped out.
    ZoneDispatch TimeframeShipping MethodExpected Time Arrival (ETA)
    Peninsular Malaysia 1 to 2 business days Courier 2 to 3 business days
    Sabah^ 1 to 2 business days POS Malaysia Registered Mail 1 to 2 weeks
    Sarawak^ 1 to 2 business days POS Malaysia Registered Mail 1 to 2 weeks

    ^ For faster delivery using courier service to Sabah and Sarawak, please do contact us via WhatsApp/WeChat/Call/Email.

  • Does KidPictureBooks offer international shipments?

    We ship to Singapore, Vietnam and Philippines currently with the following rates in Malaysian Ringgit (MYR).

    Country
    < 0.5kg0.5 to 1kg1 to 2 kg2 to 3 kg3 to 4kg4 to 5kg
    Singapore 20.66 21.96 24.54 54.34 60.52 66.69
    Vietnam 27.65 30.81 44.35 119.99 142.03 165.55
    Phillippines 28.09 32.34 49.75 105.32 120.56 139.70
    Indonesia 25.04 26.79 39.19 102.20 118.62 134.17
    Thailand 27.01 30.59 45.58 107.42 122.86 143.43
  • How much does it cost for handling fee?

    We impose NO handling fee for shipping within peninsular Malaysia. However, there will be small handling fee for shipping to east Malaysia.

    We will make sure that your items delivered to you in good condition. However, if you need special handling of your items, please do contact us.